Legal
Privacy policy
This policy explains what personal data Flip Ads collects, what it is used for, who receives it and the rights you have. The short version: only the data needed to run your campaigns is collected, it is never sold, and you can ask for a copy or for deletion at any time.
Last updated 23 September 2026
Who is responsible for your data
The controller is Zerosigma Capital GmbH, Grienbachstrasse 17, 6300 Zug, Switzerland, trading as Flip Ads. Every privacy question, request or complaint goes to hi@flipads.ai and is answered within 30 days.
The Swiss Federal Act on Data Protection applies, and the EU and UK GDPR apply where you are in the EU, the EEA or the UK.
What data is collected
Account data. When you sign in with Google or Apple, Flip Ads receives your name, your email address and a sign in token from that provider. No password is ever seen or stored by Flip Ads.
Campaign data. The links you paste, the campaign settings you confirm, the budget you set, and the performance figures the ad platforms report back, such as spend, impressions, clicks and sales.
Contact data. Messages you send to the account manager, on WhatsApp or by email, including your phone number where you use WhatsApp.
Usage data. Basic technical data when you browse the site, such as device type, browser, approximate region and the pages visited.
Billing data. The details needed to invoice the platform fee and to process payment. Card numbers are handled by the payment provider and are not stored by Flip Ads.
Where the data comes from
Most of it comes directly from you: the link you paste, the settings you choose, the messages you send. Sign in data comes from Google or Apple, with your approval on their screen. Performance data comes from the ad platforms and from the tracking installed on your own site.
For your own customers, you stay the controller. Flip Ads processes their data only on your instructions, for instance when the tracking pixel attributes a sale to an ad.
How the data is used
To plan, launch and run your campaigns, to report results to you, to invoice the platform fee, to answer support requests, and to keep the service secure and improving.
Personal data is not sold, is not rented, and is not used to build advertising profiles about you for other companies.
The legal bases
Running campaigns, reporting and support happen to perform the contract you accept when you use the service.
Service improvement and security rest on legitimate interest, balanced against your rights. Invoicing records are kept because tax and accounting law requires it. Anything beyond that, such as optional marketing messages, happens only with your consent, which you can withdraw at any time.
Who receives the data
A small number of service providers process data on behalf of Flip Ads: the hosting and database provider that runs the site, the sign in providers Google and Apple, the payment provider that bills the platform fee, and WhatsApp where you choose it for reports and support.
Campaign settings and creatives are shared with the ad platforms you selected, Meta, Google, TikTok or others, because that is what running the campaign means. Each platform processes that data under its own terms.
Data is also disclosed where the law requires it, for instance to a court or a tax authority.
Transfers abroad
Some providers process data outside Switzerland and the EU. Where that happens, the transfer relies on an adequacy decision or on standard contractual clauses, so the same level of protection travels with the data.
How long data is kept
Account and campaign data is kept while your account is active and deleted or anonymised within 12 months after you close it, unless a longer period is required by law. Invoices and the records behind them are kept for the ten years Swiss accounting law requires. Support conversations are kept for 24 months so a returning question has its context.
Your rights
You can ask for a copy of your data, have it corrected, have it deleted, receive it in a portable format, object to processing based on legitimate interest, and withdraw any consent you gave. Write to hi@flipads.ai and the request is answered within 30 days.
You can also complain to a supervisory authority: the Federal Data Protection and Information Commissioner in Switzerland, or your local data protection authority in the EU or EEA.
Security
Access to personal data is limited to the people and systems that need it to run the service, connections are encrypted, and sign in is delegated to Google and Apple so no password database exists to breach. No method is perfect, and a confirmed breach that affects you is reported without undue delay.
Changes to this policy
This policy can change as the service grows. The date at the top of this page shows which version is in force, and material changes are announced by email at least 14 days before they take effect.
Contact
Read together with the terms of service.